SERVICE CENTRE OPERATION
OPUS has in-depth experience in managing Customer IT Service Desk as well as supporting any Customer Care/Service Centre for after-market products support. We have managed Authorized Service Centre for major equipment manufacturers.
Amongst some of these outsourced IT services centre operations that we managed is a multi-national Corporation (MNCs) for their PC desktop, notebooks, printers and a Korea-based MNCs Service Desk for their whole range of consumer electronics product.
Our proven track record as well as expertise and equipment will ensure that your service centre is operated efficiently. With our help, clients’ vital resources were able to be better deployed to increase productivity and bottom line.