The right staffing levels contribute to optimum productivity and ultimately organizational growth.
With full-time equivalent (FTE) resource planning, companies can decide on the staff numbers and total skill hours required for different departments. This also affects decision making, processes and of course, budget allocation.
Our solutions aid clients in contracted FTE management, enabling them to make better decisions and plan for future needs more efficiently.
Member of CCAM – Customer Partnership Management & Contact Centre Association Malaysia
Block 3B, Level 20, Unit 7,
Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia
+603 2280 1800 / +603 2272 4199
salesenquiry@opusit.com.my
OPUS IT Services Malaysia
OPUS IT Services Malaysia
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