{"id":5680,"date":"2022-09-19T10:14:35","date_gmt":"2022-09-19T02:14:35","guid":{"rendered":"https:\/\/www.opusit.com.my\/?post_type=awsm_job_openings&#038;p=5680"},"modified":"2022-09-19T12:23:14","modified_gmt":"2022-09-19T04:23:14","slug":"desktop-support-engineer","status":"publish","type":"awsm_job_openings","link":"https:\/\/www.opusit.com.my\/index.php\/jobs\/desktop-support-engineer\/","title":{"rendered":"Desktop Support Engineer"},"content":{"rendered":"\n<p><strong>Summary of the role<\/strong><\/p>\n\n\n\n<p>Desktop Engineer is responsible for providing on-site technical support for desktop and laptop, as well as basic troubleshooting of IT infrastructure related support.<\/p>\n\n\n\n<p><strong>Responsibilities<\/strong><\/p>\n\n\n\n<p>\u2022 Responsible for providing IT infrastructure related on-site support<br>\u2022 Provide first level on-site support through the helpdesk system and coordinate with higher level support team in problem solving<br>\u2022 Manage customer expectations and achieve customer satisfaction<br>\u2022 Familiarity with Basic MS Office Applications (Word, Excel, Outlook, PowerPoint)<br>\u2022 Basic administration of Active Directory and File Sharing<br>\u2022 Any other ad-hoc duties as required or assigned<\/p>\n\n\n\n<p><strong>Requirements<\/strong><\/p>\n\n\n\n<p>\u2022 Diploma in IT Technology or its equivalent<br>\u2022 Minimum of 1 year of working experience in related field<br>\u2022 Experience in setting up Desktop\/Laptop, Imaging Software and Network Printer<br>\u2022 Experience in Helpdesk support is a plus<br>\u2022 Basic knowledge of IT infrastructure related, Desktop\/Laptop\/Network\/Wifi<br>\u2022 Basic knowledge of Network, Server and Security will be an advantage<br>\u2022 Knowledge of Microsoft Office and Operating System is required<br>\u2022 Effective written and verbal communication skills<br>\u2022 Strong interpersonal skills<br>\u2022 Proactive with ability to work independently<br>\u2022 Willing to learn and take on new challenges<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary of the role Desktop Engineer is responsible for providing on-site technical support for desktop and laptop, as well as basic troubleshooting of IT infrastructure related support. Responsibilities \u2022 Responsible for providing IT infrastructure related on-site support\u2022 Provide first level on-site support through the helpdesk system and coordinate with higher level support team in problem [&hellip;]<\/p>\n","protected":false},"author":25,"template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"_links":{"self":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/awsm_job_openings\/5680"}],"collection":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/users\/25"}],"wp:attachment":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/media?parent=5680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}