{"id":1534,"date":"2021-02-19T15:45:48","date_gmt":"2021-02-19T08:45:48","guid":{"rendered":"https:\/\/www.staging.opusisv.com\/?page_id=1534"},"modified":"2025-04-24T16:39:38","modified_gmt":"2025-04-24T08:39:38","slug":"contact_centre","status":"publish","type":"page","link":"https:\/\/www.opusit.com.my\/index.php\/contact_centre\/","title":{"rendered":"Contact Centre"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1534\" class=\"elementor elementor-1534\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e53c18 elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3e53c18\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-df5b5a0\" data-id=\"df5b5a0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7a6f28 elementor-widget elementor-widget-elementskit-heading\" data-id=\"a7a6f28\" data-element_type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tContact Centre Malaysia\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Connecting World for <span><span>Better Solving<\/span><\/span><\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Efficiently manage your contact center customers with the best solutions.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e96a87 elementor-widget elementor-widget-button\" data-id=\"0e96a87\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/index.php\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Consult Today!<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f18b49\" data-id=\"7f18b49\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df7113d elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df7113d\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c543fe7\" data-id=\"c543fe7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3474fa5 elementor-widget elementor-widget-text-editor\" data-id=\"3474fa5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Starting an internal IT Contact Centre Malaysia or Helpdesk today is even a more challenging task today then yesterday due to the rise in customer expectation, pervasiveness of technology and rapid commoditization of Contact Centre or Helpdesk IT services. The justification on business ROI to start a Contact Centre or Helpdesk operation is as daunting as heavy initial investment is needed and accurate forecast of business growth is required, which is difficult to predict in the current volatile business environment.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-996eff0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"996eff0\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0c4b0ea\" data-id=\"0c4b0ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0ef608 elementor-widget elementor-widget-elementskit-heading\" data-id=\"d0ef608\" data-element_type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Our <span><span>Call Centre Services<\/span><\/span> include<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>OPUS Contact Centre Services aims to provide customers with well-equipped office space, experienced support staff and excellent facilities management.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b60bc21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b60bc21\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e198e66\" data-id=\"e198e66\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2277bb1 eael-infobox-content-align-center eael-infobox-icon-bg-shape-none eael-infobox-icon-hover-bg-shape-none elementor-widget elementor-widget-eael-info-box\" data-id=\"2277bb1\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <i aria-hidden=\"true\" class=\"fas fa-hard-hat\"><\/i>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n                            <h4 class=\"title\">Physical Seats &amp; Infrastructure<\/h4>\n                                                                                                        <\/div>\n            <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-841429a\" data-id=\"841429a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc23129 eael-infobox-content-align-center eael-infobox-icon-bg-shape-none eael-infobox-icon-hover-bg-shape-none elementor-widget elementor-widget-eael-info-box\" data-id=\"dc23129\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <i aria-hidden=\"true\" class=\"fas fa-toolbox\"><\/i>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n                            <h4 class=\"title\">Tools &amp; Technical Infrastructure<\/h4>\n                                                                                                        <\/div>\n            <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f1430cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f1430cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e2d1e5d\" data-id=\"e2d1e5d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be066a1 eael-infobox-content-align-center eael-infobox-icon-bg-shape-none eael-infobox-icon-hover-bg-shape-none elementor-widget elementor-widget-eael-info-box\" data-id=\"be066a1\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <i aria-hidden=\"true\" class=\"fas fa-satellite-dish\"><\/i>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n                            <h4 class=\"title\">Contact Management System<\/h4>\n                                                                                                        <\/div>\n            <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-47419ab\" data-id=\"47419ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dbb163 eael-infobox-content-align-center eael-infobox-icon-bg-shape-none eael-infobox-icon-hover-bg-shape-none elementor-widget elementor-widget-eael-info-box\" data-id=\"1dbb163\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <i aria-hidden=\"true\" class=\"far fa-check-circle\"><\/i>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n                            <h4 class=\"title\">Facilities Management<\/h4>\n                                                                                                        <\/div>\n            <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12fee30\" data-id=\"12fee30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-191bf62 elementor-widget elementor-widget-image\" data-id=\"191bf62\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"623\" height=\"826\" src=\"https:\/\/www.opusit.com.my\/wp-content\/uploads\/2021\/11\/portrait-woman-with-headphone-headset-3-e1626415996428.png\" class=\"attachment-full size-full wp-image-5183\" alt=\"woman-with-headphone\" loading=\"lazy\" srcset=\"https:\/\/www.opusit.com.my\/wp-content\/uploads\/2021\/11\/portrait-woman-with-headphone-headset-3-e1626415996428.png 623w, https:\/\/www.opusit.com.my\/wp-content\/uploads\/2021\/11\/portrait-woman-with-headphone-headset-3-e1626415996428-226x300.png 226w\" sizes=\"(max-width: 623px) 100vw, 623px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-937954a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"937954a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5eda27e\" data-id=\"5eda27e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d802922 elementor-widget elementor-widget-text-editor\" data-id=\"d802922\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>OPUS has excelled in our Contact Centre Services where our team garnered the following awards at the Call Centre Association of Singapore (CCAS) award Ceremony,<\/p><ul class=\"inner-row-2\"><li><a href=\"\/article\/call-centre-vs-contact-centre-malaysia-it-support\/\" data-wplink-edit=\"true\">Call\/Contact Centre Differences<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/article\/contact-centre-for-company\/\">Contact Centre: Definition, Benefits and Application in the Company<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/news-detail\/opus-achieved-it-again-ccas-awards-2015\/\">Best Outsourced Contact Centre of the Year \u2013 SILVER\u00a0Award 2015<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/news-detail\/opus-achieved-it-again-ccas-awards-2010\/\">Best Outsourced Contact Centre of the Year \u2013 BRONZE Award 2010<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/news-detail\/opus-achieved-it-again-ccas-awards-2009\/\">Best Customer Service Professional \u2013 GOLD in Year 2009<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/news-detail\/ccas-international-contact-centre-awards-2008-opus-it-services-pte-ltd\/\">Best Customer Service Professional of the Year \u2013 BRONZE in Year 2008<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/news-detail\/ccas-international-contact-centre-awards-2008-opus-it-services-pte-ltd\/\">Best Contact Centre Team Leader of the Year GOLD in Year 2008<\/a><\/li><li><a href=\"https:\/\/www.opusit.com.my\/news-detail\/opus-it-services-m-achieved-in-the-12th-ccam-annual-crm-contact-centre-awards-2011\/\">Our OPUS Malaysia team has also won the &#8220;Best New Comer of the Year \u2013 BRONZE&#8221; Award at the Annual CRM &amp; Contact Centre Awards 2011 organised by CCAM.<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19beca6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19beca6\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-625e157\" data-id=\"625e157\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa40c24 elementor-widget elementor-widget-heading\" data-id=\"aa40c24\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You may be interested in<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a024777 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a024777\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3691790\" data-id=\"3691790\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1762913 eael-flipbox-content-align-center elementor-widget elementor-widget-eael-flip-box\" data-id=\"1762913\" data-element_type=\"widget\" data-widget_type=\"eael-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n        <div class=\"eael-elements-flip-box-container eael-animate-flip eael-animate-fade-in eael-content\">\n\n            <a class=\"eael-elements-flip-box-flip-card\" href=\"https:\/\/www.opusit.com.my\/index.php\/it_helpdesk\/\">\n                <div class=\"eael-elements-flip-box-front-container\">\n\n                    \n                        <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                    <div class=\"eael-elements-flip-box-icon-image\">\n                                                                            <\/div>\n                                                                        <h2 class=\"eael-elements-flip-box-heading\">IT Helpdesk<\/h2>\n                                                                        <div class=\"eael-elements-flip-box-content\">\n\t                                                                            <p><\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n\n                <div class=\"eael-elements-flip-box-rear-container\">\n\n                                            <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                                                            <div class=\"eael-elements-flip-box-icon-image\">\n                                                                                            <\/div>\n                                                                                                            <div class=\"eael-elements-flip-box-content\">\n                                                                                <p>We provide one-stop IT Helpdesk services to help clients troubleshoot and prevent IT downtime, as well as assist our IT clients in dealing with their customers.<\/p>                                    <\/div>\n\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/a>\n        <\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-aa7b9a7\" data-id=\"aa7b9a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22b6974 eael-flipbox-content-align-center elementor-widget elementor-widget-eael-flip-box\" data-id=\"22b6974\" data-element_type=\"widget\" data-widget_type=\"eael-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n        <div class=\"eael-elements-flip-box-container eael-animate-flip eael-animate-fade-in eael-content\">\n\n            <a class=\"eael-elements-flip-box-flip-card\" href=\"https:\/\/www.opusit.com.my\/index.php\/service_centre_operation\/\">\n                <div class=\"eael-elements-flip-box-front-container\">\n\n                    \n                        <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                    <div class=\"eael-elements-flip-box-icon-image\">\n                                                                            <\/div>\n                                                                        <h2 class=\"eael-elements-flip-box-heading\">Service Centre Operation<\/h2>\n                                                                        <div class=\"eael-elements-flip-box-content\">\n\t                                                                            <p><\/p>                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n\n                <div class=\"eael-elements-flip-box-rear-container\">\n\n                                            <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                                                            <div class=\"eael-elements-flip-box-icon-image\">\n                                                                                            <\/div>\n                                                                                                            <div class=\"eael-elements-flip-box-content\">\n                                                                                <p>Our proven track record as well as expertise and equipment will ensure that your service centre is operated efficiently. With our help, clients\u2019 vital resources were able to be better deployed to increase productivity and bottom line.<\/p>                                    <\/div>\n\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/a>\n        <\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Centre Malaysia Connecting World for Better Solving Efficiently manage your contact center customers with the best solutions. Consult Today! Starting an internal IT Contact Centre Malaysia or Helpdesk today is even a more challenging task today then yesterday due to the rise in customer expectation, pervasiveness of technology and rapid commoditization of Contact Centre [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":true,"_genesis_hide_breadcrumbs":true,"_genesis_hide_singular_image":true,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"_links":{"self":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/pages\/1534"}],"collection":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/comments?post=1534"}],"version-history":[{"count":73,"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/pages\/1534\/revisions"}],"predecessor-version":[{"id":6682,"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/pages\/1534\/revisions\/6682"}],"wp:attachment":[{"href":"https:\/\/www.opusit.com.my\/index.php\/wp-json\/wp\/v2\/media?parent=1534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}