We provide one-stop IT Helpdesk services to help clients troubleshoot and prevent IT downtime, as well as assist our IT clients in dealing with their customers. With our expertise in IT service management processes, we also provide efficient after-sales services such as contact centre and customer service support for non-IT clients.

All our agents receive comprehensive and ongoing refresher trainings. As OPUS customer, you will be invited to work directly with our agent to tailor specific trainings in accordance with your policies and standards – your customers will never know the difference.