OPUS IT Malaysia

OPUS IT Malaysia

News

Opus Has Maintained The Business Continuity Management Certification

OPUS attained the Business Continuity Management (BCM) System Certification for the ISO 22301: 2012 Standard in November 2013 and has since maintained this certification to date.

The scope of the certification covers OPUS’ key business processes, which are in the areas of the Provision of IT Resources, Managed Services and Contact Centre Services. Continued maintenance of the BCM Certification is evidence to OPUS’ resilience to business disruptions, minimising the negative impacts arising from these disruptions and ensuring rapid recovery of Critical Business Functions.

OPUS IT Business Continuity Policy

OPUS IT Services Pte Ltd is committed to identifying potential risks and threats which may negatively impact the company’s business processes by adopting the BCM framework to build its resilience and capability for response that safeguards the interests of its key stakeholders, reputation and brand.

In meeting this commitment, OPUS IT Services shall comply with all applicable legal and regulatory requirements and seek for continual improvement of the Business Continuity Management System.

15th Nov 2016 to 14th Nov 2022

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Opus Singapore has Attained bizSAFE level 3 Status

bizSAFE (Workplace Safety and Health (WSH) related Certification)

OPUS attained bizSAFE Level 3 Status as of 8th December 2020.

bizSAFE is a five-step programme which assists companies in building up capabilities in addressing workplace safety, health and security. Since September 2017, the programme has incorporated SGSecure elements to help companies put in place measures to manage potential terror threats as well.

OPUS has in place a framework which provides a systematic approach to reviewing of all workplace related hazards and their potential risks, risk assessment and risk control in the company’s operations. These activities are expected to decrease the frequency of incidents which lead to injuries or ill health, and also reduce the impact of such incidents IF these do occur.

Workplace Safety and Health Policy

OPUS IT Services Pte Ltd is dedicated to ensuring the safety and well-being of our employees in the provision of IT Support Resource Outsourcing Services, Managed Services, and End-user IT and Product Support Services.

The Management is committed to providing a safe, healthy and secure working environment not just for employees, but for external service providers and other visitors to OPUS’ premises.

The objective for the company is zero reportable accidents.

In order to achieve excellence in organisational health and safety practices while carrying out all work activities, we strive to eliminate known vulnerabilities, hazards and the associated risks, and put in place safe work procedures where necessary. Aligning ourselves to this endeavour, we are committed to complying with all the relevant legal and regulatory requirements, and also to the continual improvement of health and safety practices and policies. Information on such, will be made available to all stakeholders and interested parties upon request.

In our quest to prevent any workplace mishaps which may lead to injuries and ill-health, and to be better equipped to deal with emergencies and terror threats, the following will be in place and the related processes continuously improved upon:

  • A systematic workplace risk management system in compliance to all relevant legal and regulatory requirements in Singapore;
  • A framework that ensures the systematic identification, assessment and control of hazards and the associated risks;
  • Control measures to address root causes of accidents;
  • Preventive measures to control particular hazards;
  • Regular review exercises of work activities, hazards and the associated risks;
  • Safe Work Procedures for certain work activities on our premises;
  • Emergency Evacuation Plan;
  • Workplace Terror Attack Response Plan with a Lock-down Procedure;

Opus IT Services PTE LTD Has Maintained Our ISO Certification Since 2007

CERT.NO.: FS 514401

ISO 9001 : 2015

OPUS has attained ISO certification for the following scope:

The management of IT service delivery including service desk, service centre, end-user support, resource contracting and other IT site support services.

With this certification, OPUS has demonstrated that our quality management system is established, documented, implemented and maintained with a focus on fulfilling customers’ requirements and with continual improvement to the overall effectiveness in accordance to the requirements of the international standards ISO 9001 : 2015.

OPUS’ Quality Policy
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We strive to delight customers, through quality IT Resource Management and the commitment of our people, through our people.

We are committed to comply with requirements and continual improvement of the Quality Management System to enhance our services to our valued customers.

April 2019 to April 2022

Opus Has Maintained The Business Continuity Management (BCM Certification)

OPUS attained the Business Continuity Management (BCM) System Certification for the ISO 22301: 2012 Standard in November 2013 and has since maintained this certification to date.

The scope of the certification covers OPUS’ key business processes, which are in the areas of the Provision of IT Resources, Managed Services and Contact Centre Services. Continued maintenance of the BCM Certification is evidence to OPUS’ resilience to business disruptions, minimising the negative impacts arising from these disruptions and ensuring rapid recovery of Critical Business Functions.

OPUS’ BCM Policy

OPUS IT Services Pte Ltd is committed to identifying potential risks and threats which may negatively impact the company’s business processes by adopting the BCM framework to build its resilience and capability for response that safeguards the interests of its key stakeholders, reputation and brand.

In meeting this commitment, OPUS IT Services shall comply with all applicable legal and regulatory requirements and seek for continual improvement of the Business Continuity Management System.

15th Nov 2016 to 14th Nov 2022