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OPUS IT Malaysia

OPUS IT Malaysia

OPUS IT Malaysia

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        • Enterprise Integration SolutionsOPUS provides networking solutions for IT connectivity for customers as a network integrator. Our services cover all forms of networks like LAN, WAN, WLAN, and internet protocol telephony.
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        • OPUS At a GlanceOPUS IT Services Sdn Bhd was incorporated in October 2007 to replicate OPUS Singapore.
        • OPUS Name & LogoOPUS also reflects the dictionary definition of the word. Like a separate musical composition or set of compositions.
        • Our Mission & ValuesBecome a premier IT service organisation & aim to improve our clients’ competitiveness
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Flexi-Plus IT Support Services

Get maximum flexibility for any business using on-demand activation for various IT services

Consult Today!

Flexi Plus IT Support Services is a credit-based, hassle free IT solution for small and medium-sized enterprises (SMEs).

It is a multi-usage service plan designed to give maximum flexibility to all businesses using on-demand activation for a range of IT services and a mandatory monthly preventive maintenance plan. It is based on a pre-defined scope of services and established services-level targeted at SMEs. Customers will just need to purchase one time, a credit based-equivalent of dollar for IT-technical support, where upon usage, the credits will be deducted accordingly. The monthly maintenance plan will charge a fixed credit every month based on the number of machines that the customer has, to ensure that the SME has an IT service that allows it to enjoy enterprise like services with a small cash outlay.

A simple call to OPUS IT Support Specialist is all you need to solve your IT problems. SMEs can capitalise on OPUS IT professional IT services without having a full time IT staff. Cut down overheads with Flexi Plus Support Services that comprises:

Helpdesk Support Services

Remote Desktop Support Services

Remote Server / Network Support Services

Desktop Support Services

System Support Services

Services Includes

  • Helpdesk Support Services
  • Desktop Support Services
  • System Support Services
  • Answers frequently asked how-to questions on desktops, server & network
  • Virus eradication & protection*
  • Microsoft Office, Lotus Smartsuite technical & usage support
  • Microsoft Win 2000, XP, Vista operating systems support
  • Isolate problems related to computer hardware, peripherals, local area network media /connection & software

     * Customers to provide all hardware and software

  • Virus eradication & protection*
  • Microsoft Office, Lotus Smartsuite technical & usage support
  • Microsoft Win 2000, XP, Vista operating systems support
  • Resolve problems related to hardware, peripherals, local area network media / connection & software
  • Lotus notes client, Microsoft Exchange, Outlook client technical & usage support
  • Scheduled Backup / Restoration
  • Hardware installation & replacement

     * Customers to provide all hardware and software

  • Microsoft NT, 2000, 2003, 1st level OS technical support
  • Microsoft IIS, Proxy and Exchange Support
  • Virus eradication & protection*
  • Server Performance checking & recommendations
  • Basic Network Operating System, connectivity & configuration
  • Scheduled Backup / Restoration
  • System administration that include user ID, password, security, profile and server resources
  • System Support Services are subject to review and acceptance by OPUS

     * Customers to provide all hardware and software

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OPUS IT Malaysia

Member of CCAM – Customer Partnership Management & Contact Centre Association Malaysia

Contact

Block 3B, Level 20, Unit 7,
Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia

+603 2280 1800 / +603 2272 4199
 salesenquiry@opusit.com.my
 OPUS IT Services Malaysia
OPUS IT Services Malaysia

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