We provide one-stop IT Helpdesk services to help clients troubleshoot and prevent IT downtime, as well as assist our IT clients in dealing with their customers. With our expertise in IT service management processes, we also provide efficient after-sales services such as contact centre and customer service support for non-IT clients.
All our agents receive comprehensive and ongoing refresher trainings. As OPUS customer, you will be invited to work directly with our agent to tailor specific trainings in accordance with your policies and standards – your customers will never know the difference.
OPUS has excelled in our Contact Centre Services where our team garnered the following awards at the Call Centre Association of Singapore (CCAS) award Ceremony,
Our OPUS Malaysia team has also won the “Best New Comer of the Year – BRONZE” Award at the Annual CRM & Contact Centre Awards 2011 organised by CCAM.
Member of CCAM – Customer Partnership Management & Contact Centre Association Malaysia
Block 3B, Level 20, Unit 7,
Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia
+603 2280 1800 / +603 2272 4199
salesenquiry@opusit.com.my
OPUS IT Services Malaysia
OPUS IT Services Malaysia
Enterprise IT Support and Outsourcing
Infrastructure Management Services
Resource Contracting
Flexi-Plus Support Services
Customer Support Centre Outsourcing
Contact Centre
IT Helpdesk
Service Centre Operation
Professional Web Design and Maintenance
Web Design
Web Maintenance
IT Security