With our help, clients’ vital resources were able to be better
deployed to increase productivity and bottom line.
OPUS has in-depth experience in managing Customer IT Service Desk as well as supporting any Customer Care/Service Centre for after-market products support. We have managed Authorized Service Centre for major equipment manufacturers.
Amongst some of these outsourced IT services centre operations that we managed is a multi-national Corporation (MNCs) for their PC desktop, notebooks, printers and a Korea-based MNCs Service Desk for their whole range of consumer electronics product.
Our proven track record as well as expertise and equipment will ensure that your service centre is operated efficiently. With our help, clients’ vital resources were able to be better deployed to increase productivity and bottom line.
Member of CCAM – Customer Partnership Management & Contact Centre Association Malaysia
Block 3B, Level 20, Unit 7,
Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia
+603 2280 1800 / +603 2272 4199
salesenquiry@opusit.com.my
OPUS IT Services Malaysia
OPUS IT Services Malaysia
Enterprise IT Support and Outsourcing
Infrastructure Management Services
Resource Contracting
Flexi-Plus Support Services
Customer Support Centre Outsourcing
Contact Centre
IT Helpdesk
Service Centre Operation
Professional Web Design and Maintenance
Web Design
Web Maintenance
IT Security